KSEB Whatsapp Number, Customer Care Phone Numbers and E-Mail

KSEB Customer Care Phone Numbers

  1. 1912
  2. 0471-2555544

KSEB Complaint Whatsapp number

9496001912

KSEB E-mail

cccepaysupport@ksebnet.com

KSEB Customer Care

If you have to inform any complaints to the Kerala State Electricity Board, you can call KSEB customer care numbers. The service is available 24 hours a day and 7 days a week. The complaints that can be lodged by calling the above numbers are…

  1. Power failure
  2. Problems related to voltage
  3. Problems related to malfunction of transformers
  4. Problems related to electricity lines
  5. Problems related to electric posts
  6. Service connection related problems
  7. Billing problems
  8. Problems related to malfunction of energy meters
  9. Accidents
  10. Electricity theft
  11. Complaints related to KSEB online payment

You will get a confirmation and complaint number from KSEB through SMS after registering a complaint by calling the above said KSEB customer care numbers. You can register your complaint on the KSEB website also.

Follow the below link to register your complaint on KSEB Website.

Register a complaint

If you are not satisfied with the resolutions you got by calling KSEB customer care, you can call some higher officials of KSEB.

  • Call Center Manager: 9496012400
  • Executive Engineer (IT) : 9446008196
  • Deputy Chief Engineer (IT) : 9446008017
  • Chief Engineer (IT) : 9496011747

Consumer Grievance Redressal Forum

For redressal of complaints or grievances, you can approach the concerned Consumer Grievance Redressal Forum (CGRF)

South

Chairperson, CGRF(South), KSEB Ltd, Vydythi Bhavanam, Kottarakkara-691506, Phone: 0474-2060220

Central

Chairperson, CGRF(Central), KSEB Ltd, Power House Building Ernakulam-682018, Phone: 0484-2394288

North

Chairperson, CGRF(North), KSEB Ltd, Gandhi Road, Kozhikode-32, Phone: 0495-2367820

State Electricity Ombudsman

Pallikkavil Building, Mamangalam, Anchumana Temple Road, Edappally, Kochi-682024 Phone: 0484-2346488

 

 

2 thoughts on “KSEB Whatsapp Number, Customer Care Phone Numbers and E-Mail

  1. KSEB യുടെ ഒന്നാം ഘട്ട ഓൺ ലൈൻ രജിസ്ട്രേഷനിലൂടെ ബൾബ് വാങ്ങിയ വ്യക്തിയാണ് ഞാൻ എന്നാൽ രണ്ടാം ഘട രജിസ്ട്രേഷന് ചെയ്യാൻ ഓപ്ഷൻ കാണുന്നില്ല’ KSEB പറയുന്നത് ബൾബ് വിതരണത്തിന് വരുന്ന ആളിനോടു അധിക ബൾബ് ഓർഡർ ചെയ്യാം എന്നാണ്. എന്നാൽ വിതരണത്തിന് വന്ന ആൾ പറഞ്ഞത് ഓൺലൈനിലൂടെ ചെയ്യാൻ ‘ രണ്ടാം ഘട്ട ഓൺലൈൻ ഓപ്ഷൻ കാണുന്നില്ല. ദയവായി ഇക്കാര്യം പരിശോധിച്ച് എത്രയും വേഗം പരിഹരിക്കണമെന്ന് അപേക്ഷിക്കുന്ന്

  2. sir,
    The line I use in my house is the 7a line
    Because of that I have to pay ten thousand and twenty thousand bills for unused electricity

    Kseb employees do not accept my request to change this line to normal line

    For me as a normal person this is beyond affordable

    Every month i requested
    But no action has been taken to change the line

    Therefore, we request you to take any steps in this regard and get rid of it and make it a normal line🙏

    Consumer No:1146322003172
    Sec-:- AYARKUNNAM ELECTRICAL SECTION 4632

    My Name : SURESH
    Mob-:- 9074473360

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