KSEB Whatsapp Number, Customer Care Phone Numbers and E-Mail

KSEB Customer Care Phone Numbers

  1. 1912
  2. 0471-2555544

KSEB Complaint Whatsapp number


KSEB E-mail


KSEB Customer Care

If you have to inform any complaints to the Kerala State Electricity Board, you can call KSEB customer care numbers. The service is available 24 hours a day and 7 days a week. The complaints that can be lodged by calling the above numbers are…

  1. Power failure
  2. Problems related to voltage
  3. Problems related to malfunction of transformers
  4. Problems related to electricity lines
  5. Problems related to electric posts
  6. Service connection related problems
  7. Billing problems
  8. Problems related to malfunction of energy meters
  9. Accidents
  10. Electricity theft
  11. Complaints related to KSEB online payment

You will get a confirmation and complaint number from KSEB through SMS after registering a complaint by calling the above said KSEB customer care numbers. You can register your complaint on the KSEB website also.

Follow the below link to register your complaint on KSEB Website.

Register a complaint

If you are not satisfied with the resolutions you got by calling KSEB customer care, you can call some higher officials of KSEB.

  • Chief Public Relations Officer: 04712446480, 2514468, 9446008179
  • Chief Engineer (Distribution) South: 04712462574, 9446008011
  • Chief Engineer (Distribution) Central: 04842306245, 9496008717, 9446008201
  • Chief Engineer (Distribution) North: 04952766962, 04952766741, 9496010689, 9446008204
  • Chief Engineer(Distribution) North Malabar: 9496010000
  • Chief Engineer (IT) , CR & CAPS: 04712514610, 9496011747
  • Chief Engineer (HRM): 04712448948, 2514454, 9446008825, 9446008008
  • Vigilance / APTS: 04712444554, 2514564, 2514374, 2544594, 2514591, 9446008006, 9446008490, 9446008491
  • Reception, Vydyuthi Bhavanam, Thiruvananthapuram: 04712514424,2514633
  • Web Development Team: 04952367088

Consumer Grievance Redressal Forum

For redressal of complaints or grievances, you can approach the concerned Consumer Grievance Redressal Forum (CGRF)


Chairperson, CGRF(South), KSEB Ltd, Vydythi Bhavanam, Kottarakkara-691506, Phone: 0474-2060220


Chairperson, CGRF(Central), KSEB Ltd, Power House Building Ernakulam-682018, Phone: 0484-2394288


Chairperson, CGRF(North), KSEB Ltd, Gandhi Road, Kozhikode-32, Phone: 0495-2367820

State Electricity Ombudsman

Pallikkavil Building, Mamangalam, Anchumana Temple Road, Edappally, Kochi-682024 Phone: 0484-2346488




  1. KSEB യുടെ ഒന്നാം ഘട്ട ഓൺ ലൈൻ രജിസ്ട്രേഷനിലൂടെ ബൾബ് വാങ്ങിയ വ്യക്തിയാണ് ഞാൻ എന്നാൽ രണ്ടാം ഘട രജിസ്ട്രേഷന് ചെയ്യാൻ ഓപ്ഷൻ കാണുന്നില്ല’ KSEB പറയുന്നത് ബൾബ് വിതരണത്തിന് വരുന്ന ആളിനോടു അധിക ബൾബ് ഓർഡർ ചെയ്യാം എന്നാണ്. എന്നാൽ വിതരണത്തിന് വന്ന ആൾ പറഞ്ഞത് ഓൺലൈനിലൂടെ ചെയ്യാൻ ‘ രണ്ടാം ഘട്ട ഓൺലൈൻ ഓപ്ഷൻ കാണുന്നില്ല. ദയവായി ഇക്കാര്യം പരിശോധിച്ച് എത്രയും വേഗം പരിഹരിക്കണമെന്ന് അപേക്ഷിക്കുന്ന്

  2. sir,
    The line I use in my house is the 7a line
    Because of that I have to pay ten thousand and twenty thousand bills for unused electricity

    Kseb employees do not accept my request to change this line to normal line

    For me as a normal person this is beyond affordable

    Every month i requested
    But no action has been taken to change the line

    Therefore, we request you to take any steps in this regard and get rid of it and make it a normal line🙏

    Consumer No:1146322003172

    My Name : SURESH
    Mob-:- 9074473360

  3. ഹലോ sir നെട്ടയം ഇടവറ റോഡിൽ 5:30മുതൽ കറന്റ്‌ ഇല്ല

  4. Sir, 2000 രൂപ വരെ ഇന്ത്യയിൽ എല്ലാ online payment,free ആണെന്ന് മനസിലാക്കുന്നു.
    എന്നാൽ kseb bill online pay ചെയ്യുമ്പോൾ നല്ലൊരു amount convnt. Charge അതിന്റെ cess എന്നിങ്ങനെ consumer ൽ നിന്നും വസൂലാക്കുന്നുണ്ട്.
    ഇത് ഒഴിവാക്കാനാവില്ലേ.

    Bill amt. കൂടുന്തോറും ഈ addl amt ഉം കൂടും.
    Online payment ആകുമ്പോൾ staff ന്റെ ജോലി കുറയുകയല്ലേ. പിന്നെന്തിന് ഈ അധികഭാരം consumer നെ അടിച്ചേൽപ്പിക്കുന്നു.
    മറുപടി അഭ്യർത്ഥിക്കുന്നു.

  5. Cons no. 1146768006741
    Peroorkada Krishna Nagar House no. 68
    No supply from the evening of 14.5.2021

  6. Sir,innle 3pm muthal kollam jilla mothathil supply illathirikkukayanu.supply poyi manikkurukal kazhinjanu natural calamitiesinte bhagamayttu board nadapadi swekarikkunnu anna messege ayakkunnath.munkutti oru ariyippu ariyikkathe boardinte itharathilulla nadapadi janangale budhimuttil akkiyirikkukayanu. e corona samayath ariyippu kittatheyulla e nadapadi janangale vellavum velichavum illathe kashtapeduthukayanu.

  7. No power supply in RKN Road, Panangod, Venganoor 695523 since yesterday (14/5). Calls are not attended by KSEB nearby Office.

    Kindly advise how long will this unacceptable outage continue.

  8. അടൂർ മിത്രപുരം രാവിലെ മുതൽ കറന്റ്‌ ഇല്ല. Pls help. In our house all members are covid patients

  9. Hi, today i have received my electricity bill consumer #1155100014561, bill number-5510210513140, where i have noted that kseb charged me 975rs LED bulb charge 1st installment, but i never have recived any bulb from kseb department, so it is surprising me where is this bulbs? Pleaee department investigates such practice, and action to rectify.

  10. Sir, here at vellayani ookkodu vevila area the power supply has gone by 8.30 pm last night. Now its 3.30 am till the power supply yet to be resumed. Comes under kalliyoor section. Sir, here it is not for the first time it happens very often which Quite a bit annoyance to us. More over it’s a lockdown period, most of us are at home and we all are in work from mode. Kids are having online classes too. At this juncture, this kind of compacency never be expected. Sir plz intervene over this matter and do the needful sir. Power failure Area: Vellayani ookkodu Vevila section : Kalliyoor

  11. Dear Sir,
    in my house electricity using its average 1000 rupees, but unfortunetly last two bills are 7500 and 4500, we already register complaint, they check by parallel meter but its readings are same, as per the instructions we checked with electrician, if any Earth issues is going or not, Electricians suggestions no issues with Earth.
    i am sure sir, its electronic device there is some error , Now a days the readings are not coming …
    kindly revise our bill , its we cant affordable

    LINE DIM ….
    CUNSUMER NO.11***90016**6
    POST NO . KL/EV15/2

  13. Sir,
    (my consumer no 11****70112**)
    electric wire”s , supporting steel wire found broken ,due to that electric wire found hanging down,it should be repaired and tighten to avoid accident s, for attending this complaints Mr Prasanna cell no 9497067794 Will be helping you.
    Thanking you sir.

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